Welcome to Speedo Store! These Terms and Conditions govern your use of our website www.ukspeedooutlet.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. Our Commitment

Speedo Store is dedicated to providing high-performance swimwear and aquatic equipment to competitive swimmers and water sports enthusiasts worldwide. We strive for excellence in both our products and customer service.

2. Target Audience

Our products are designed for:

  • Competitive swimmers of all ages
  • Water sports enthusiasts
  • Professional and amateur athletes
  • Parents of young swimmers

3. Website Use

3.1 User Responsibilities

  • You must be at least 18 years old or have parental consent to make purchases
  • You agree to provide accurate and complete information when creating an account or placing orders
  • You are responsible for maintaining the confidentiality of your account credentials

3.2 Intellectual Property

  • All content on this website (text, images, logos, designs) is the property of Speedo Store or its licensors
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited
  • The Speedo brand and logo are registered trademarks

4. Products and Services

4.1 Product Descriptions

  • We offer competitive swimwear, aquatic equipment, and accessories
  • Our product range includes specialized items like FINA-approved competition wear
  • We make every effort to ensure product descriptions are accurate, but colors may vary slightly due to monitor settings

4.2 Product Availability

  • All items are subject to availability
  • We reserve the right to limit quantities and refuse service without notice

5. Ordering and Payment

5.1 Order Process

  • Orders are processed within 1-2 business days (excluding weekends and holidays)
  • You will receive an order confirmation email with details
  • We reserve the right to cancel any order for any reason

5.2 Payment Methods

  • We accept: Visa, MasterCard, JCB, and PayPal
  • Payment is processed at the time of order
  • You agree to pay all charges incurred by your account

5.3 Pricing

  • All prices are in GBP (£) and include VAT where applicable
  • We reserve the right to adjust prices at any time without notice
  • You are responsible for any customs duties or import taxes for international orders

6. Shipping and Delivery

6.1 Shipping Options

  • Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

6.2 Delivery Areas

  • We ship worldwide except to certain Asian countries and remote locations
  • Delivery times may vary during peak seasons or due to customs clearance

6.3 Delivery Issues

  • You must inspect goods upon delivery and report any damage within 48 hours
  • We are not responsible for delays caused by customs or carrier issues

7. Returns and Refunds

7.1 Return Policy

  • 15-day return window from delivery date
  • Items must be unworn, unused, in original condition with all tags attached
  • Original shipping costs are non-refundable
  • Refunds processed within 5-7 business days after we receive the return

7.2 Non-Returnable Items

  • For hygiene reasons, we cannot accept returns on:
    • Boy’s FINA Approved Jammers
    • Female Competition Swimwear
    • Girl’s Competition Swimwear
    • Male Competition Swimwear
    • Children’s Swim Caps
  • Exceptions are made for faulty items or incorrect shipments

7.3 Return Process

  1. Email [email protected] within 15 days to request authorization
  2. Receive return instructions within 2 business days
  3. Package item securely in original packaging
  4. Ship to: Speedo Store Returns, 44 Fisherton St, Salisbury, GB SP6U 8OJ

8. Liability and Disputes

8.1 Limitation of Liability

  • Our liability is limited to the purchase price of the product
  • We are not liable for indirect, incidental, or consequential damages

8.2 Governing Law

  • These terms are governed by English law
  • Any disputes will be subject to the exclusive jurisdiction of English courts

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

11. Contact Us

For any questions about these Terms and Conditions, please contact us at:

Speedo Store
44 Fisherton St
Salisbury, GB SP6U 8OJ
Email: [email protected]

Last updated: [Insert Date]